/* Helpdesk Panic guide "How it works" (v0.9.38). Colours from theme-shell.css (html.hdp-v2, light variant with theme-light). */
*{box-sizing:border-box}
body{margin:0;font:16px/1.6 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--v2-bg,#0b0f15);color:var(--v2-text,#e6ebf2)}
.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 16px;background:var(--v2-head,#0f1621);color:var(--v2-headtext,#e6ebf2);border-bottom:2px solid var(--brand-orange,#FF8A1F)}
.top-actions{display:flex;align-items:center;gap:8px}
.back{min-height:32px;padding:0 12px;border-radius:9px;border:1px solid rgba(255,255,255,.22);background:transparent;color:var(--v2-headtext,#e6ebf2);font:inherit;font-size:.9rem;font-weight:700;cursor:pointer}
.help{width:min(880px,100%);margin:0 auto;padding:24px 16px 60px}
.eyebrow{font-size:.75rem;font-weight:800;letter-spacing:.14em;color:var(--v2-muted,#8a97a8);text-transform:uppercase}
.hero h1{margin:6px 0 8px;font-size:clamp(1.7rem,6vw,2.4rem);line-height:1.15}
.hero p{margin:0;color:var(--v2-muted,#8a97a8);font-size:1.05rem}
.hero-cta{display:flex;flex-wrap:wrap;align-items:center;gap:8px 14px;margin-top:16px}
.go{display:inline-flex;align-items:center;min-height:44px;padding:0 18px;border-radius:12px;background:var(--brand-orange,#FF8A1F);color:#14100A;font-weight:800;text-decoration:none}
.hero-cta small{color:var(--v2-muted,#8a97a8);font-size:.85rem;max-width:420px}
.toc{margin:26px 0 8px;padding:14px;border:1px solid var(--v2-line,#243041);border-radius:14px;background:var(--v2-panel,#121923)}
#toc{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}
#toc a{padding:5px 10px;border-radius:999px;border:1px solid var(--v2-line,#243041);color:var(--v2-text,#e6ebf2);text-decoration:none;font-size:.85rem}
#toc a:hover{border-color:var(--brand-orange,#FF8A1F)}
.hsec{padding-top:26px;scroll-margin-top:70px}
.hsec h2{margin:0 0 10px;font-size:1.45rem;line-height:1.2;padding-left:12px;border-left:4px solid var(--brand-orange,#FF8A1F)}
.hsec h3{margin:20px 0 6px;font-size:1.1rem}
.hsec p{margin:0 0 12px}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px;margin:6px 0 12px}
.card{padding:14px;border:1px solid var(--v2-line,#243041);border-radius:14px;background:var(--v2-panel,#121923)}
.card strong{display:block;margin-bottom:4px}
.card p{margin:0;color:var(--v2-muted,#8a97a8);font-size:.95rem}
.steps{list-style:none;counter-reset:st;margin:6px 0 14px;padding:0;display:grid;gap:8px}
.steps li{counter-increment:st;display:grid;grid-template-columns:34px 1fr;gap:2px 12px;padding:12px 14px;border:1px solid var(--v2-line,#243041);border-radius:14px;background:var(--v2-panel,#121923)}
.steps li:before{content:counter(st);grid-row:1/3;display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--brand-orange,#FF8A1F);color:#14100A;font-weight:800}
.steps span{color:var(--v2-muted,#8a97a8);font-size:.95rem}
.shot{margin:8px 0 18px;display:grid;gap:14px;align-items:start}
.shot.phone{grid-template-columns:minmax(0,300px) 1fr}
.shot.wide{grid-template-columns:1fr}
.shot-img{position:relative;border-radius:16px;overflow:hidden;border:1px solid var(--v2-line,#243041);background:#0b0f15}
.shot-img img{display:block;width:100%;height:auto}
.pin{position:absolute;transform:translate(-30%,-45%);display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--brand-orange,#FF8A1F);color:#14100A;font-size:12px;font-weight:900;box-shadow:0 0 0 2px #0b0f15,0 4px 10px rgba(0,0,0,.4)}
.legend{list-style:none;margin:0;padding:0;display:grid;gap:8px}
.shot.wide .legend{grid-template-columns:repeat(auto-fit,minmax(250px,1fr))}
.legend li{display:grid;grid-template-columns:26px 1fr;gap:10px;align-items:start;font-size:.95rem}
.legend b{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:var(--brand-orange,#FF8A1F);color:#14100A;font-size:12px}
.terms{margin:6px 0 12px;display:grid;gap:0;border:1px solid var(--v2-line,#243041);border-radius:14px;overflow:hidden}
.terms div{display:grid;grid-template-columns:minmax(120px,190px) 1fr;gap:12px;padding:10px 14px;background:var(--v2-panel,#121923);border-top:1px solid var(--v2-line,#243041)}
.terms div:first-child{border-top:0}
.terms dt{font-weight:800}
.terms dd{margin:0;color:var(--v2-muted,#8a97a8)}
.tips{margin:6px 0 12px;padding-left:20px}
.tips li{margin:6px 0}
.foot{margin-top:30px;color:var(--v2-muted,#8a97a8);font-size:.9rem}
@media(max-width:640px){
  .shot.phone{grid-template-columns:1fr}
  .shot.phone .shot-img{max-width:320px}
  .terms div{grid-template-columns:1fr;gap:2px}
  .topbar .hdp-word{font-size:15px}
}